Starting therapy can feel intimidating, especially if you're not sure what to expect. Whether you're seeking support for the first time or returning to therapy after a break, it's normal to have questions.

Below are answers to some of the questions we hear most often. If you don't find what you're looking for, we're happy to help.

Frequently Asked Questions

  • Getting started is simple. Reach out through our contact form, email, or phone number to schedule an intake appointment. We will gather some basic information, discuss your concerns, and help determine which therapist may be the best fit for your needs.

    Before your first appointment, you will complete intake paperwork and consent forms through our secure client portal. Once those forms are completed, you'll be ready to begin your therapy journey.

  • The first session is primarily focused on getting to know you and understanding what brings you to therapy. Your therapist will ask questions about your current concerns, personal history, relationships, strengths, and goals for treatment.

    This is also an opportunity for you to ask questions, learn about your therapist's approach, and determine whether the therapist feels like a good fit. There is no pressure to share everything at once. Therapy is a process, and we move at a pace that feels comfortable and productive for you.

    By the end of the session, you and your therapist will typically discuss initial goals and recommendations for moving forward.

  • Many people seek therapy when they are experiencing stress, anxiety, depression, relationship difficulties, grief, life transitions, or other challenges. However, therapy is not only for times of crisis. Many individuals attend therapy to improve self-awareness, strengthen relationships, develop coping skills, or work toward personal growth.

    If you find yourself feeling stuck, overwhelmed, disconnected, or unsure how to move forward, therapy may be beneficial. You do not need to have a diagnosis or a major problem to benefit from support. Therapy provides a space to better understand yourself, navigate challenges, and create meaningful change.

  • Most clients begin with weekly sessions to build momentum and establish a strong therapeutic foundation. As progress is made, some clients transition to biweekly or monthly sessions.

    The length of therapy varies depending on your goals, concerns, and preferences. Some clients attend for a few months to address a specific issue, while others choose to continue longer-term work focused on personal growth, relationship patterns, or ongoing life challenges.

    Therapy is highly individualized. Together, you and your therapist will regularly evaluate progress and determine what schedule and duration best support your goals.

  • Fees and insurance participation vary by therapist. At Phoenix Rising Behavioral Health, each clinician brings different levels of experience, certifications, specialized training, and credentials, which may impact session rates. Additionally, therapists may participate with different insurance plans.

    For the most up-to-date information regarding fees, accepted insurance plans, self-pay rates, and payment policies, please visit our payment information page:

    Payment Information Page

    If you have questions about your specific insurance coverage or would like help determining which therapist may be the best fit for your needs and budget, please contact our office. We are happy to help you explore your options.

  • Yes. All of our therapists provide individual therapy, couples therapy, and family therapy services.

    Many people contact us unsure of what type of therapy would be most beneficial for their situation. In some cases, individual therapy may be the best starting point. In other situations, couples or family therapy may be more effective in addressing the concerns that bring you to treatment.

    Rather than making assumptions before we understand your unique circumstances, we take time to learn more about what is happening, what goals you have, and who is impacted by the concern. Based on that assessment, we will discuss recommendations and collaborate with you to determine the treatment approach that is most likely to support meaningful and lasting change.

  • Yes. Phoenix Rising Behavioral Health offers both in-person and telehealth appointments. Availability may vary by therapist, as some clinicians offer exclusively telehealth services while others provide both in-person and virtual options.

    Telehealth allows clients to attend sessions from the comfort of their home, office, or another private location within a state where their therapist is licensed to practice. Research has shown telehealth to be an effective option for many mental health concerns, and many clients appreciate the convenience and flexibility it provides.

    To help ensure privacy, safety, and the effectiveness of treatment, clients participating in telehealth sessions should be in a quiet, private environment free from distractions. Clients should not attend sessions while driving, working, shopping, or engaging in other activities that may interfere with their ability to fully participate. Additionally, unless previously discussed with your therapist, sessions should be conducted without other individuals present or participating in the conversation.

    If you are unsure whether telehealth or in-person therapy is the best fit for your needs, we are happy to discuss your options and help determine the most appropriate setting for treatment.

  • This is a common concern. While couples and family therapy can be beneficial when everyone is willing to participate, meaningful change can still occur even if your partner or family member chooses not to attend.

    Individual therapy can help you better understand relationship patterns, improve communication skills, establish healthy boundaries, process difficult emotions, and make intentional decisions about how you respond to challenges within your relationships.

    If your loved one later becomes interested in participating, we can discuss whether couples or family therapy may be appropriate. Our goal is to support meaningful progress with the resources and participants available rather than waiting for everyone to be ready at the same time.